Shipping policy
Thank you for shopping at Zento (zento.com). This Shipping Policy explains how we process and deliver orders placed through our online store in the United Kingdom.
1. Order Processing
All orders are processed within a reasonable timeframe after payment confirmation. Processing times may vary depending on product availability and order volume.
2. Shipping Methods and Delivery Times
We offer standard shipping options. Delivery times vary depending on the destination and shipping method. Estimated delivery times are provided at checkout or in your order confirmation. Please note that these timeframes are estimates and may vary.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any applicable fees will be shown before completing your purchase.
4. Order Tracking
Once your order has been shipped, you may receive a confirmation email with tracking information so you can monitor your delivery status.
5. Delays
While we aim to deliver orders on time, delays may occur due to external factors such as courier issues, customs processing, or high demand periods. We are not responsible for such delays.
6. Incorrect Address
It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.
7. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at Contact@zenntto.com so we can assist you in resolving the issue.
8. Contact Information
If you have any questions about this Shipping Policy, please contact us at:
Email: Contact@zenntto.com
Website: zento.com
This Shipping Policy applies to all orders placed through Zento in the United Kingdom.